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Shipping & Returns
SHIPPING POLICY
• All orders must be billed to and shipped to locations within the United States or United States Territories. • All thresholds noted above exclude taxes. • Orders placed after 10 am (est) will begin processing the following business day. • Online orders are fulfilled and delivered on business days only (business days are Monday-Friday, excluding major holidays). • All ship times include 1 – 2 days of processing. Orders are unable to be canceled or changed once they are in processing status. • Some items sold by TBLuxurious require special handling as required by federal, state, and local regulations governing the transport of these items. TBLuxurious follows all regulatory requirements; therefore the shipment of certain items and/or products to some locations may not be possible. • Orders containing items considered hazardous materials must be shipped via “ground shipping” if they are able to ship. • Service to rural areas may require additional shipping time regardless of shipping method.
Return & Exchange Policy
OUR RETURN POLICY while we hope that you are always satisfied with your TB Luxurious purchase, we understand that you may wish to return a product. if you would like to return your product, please review the information below: • products returned must be ordered directly from TB Luxurious • items marked final sale may not be returned. • if your order contains a gift with purchase, promotional or free item, it must also be returned to receive a refund. • we are unable to process returns or exchanges for any product purchased from one of our retail partners. all items purchased through our retailers must be returned to the retailer from which the product was purchased in accordance with their return policies. • products must be returned within 30 days of purchase. any items returned beyond this guaranteed time frame will not be refunded, credited, or returned. • all shipping costs for returned items are the responsibility of the customer. • original shipping and handling charges are non-refundable. • philosophy is not responsible for lost or damaged shipments. • purchases from TB Luxurious are subject to the terms of use, purchase policies, and privacy policy which can be found on the philosophy home page. RETURN INSTRUCTIONS TROUBLE-FREE RETURN VIA UPS use this pre-paid return service label to ship your return merchandise and pay no up-front postage fees. this trouble-free return option has a service fee of $5.95 per order which will be withheld from your refund once your return has been processed. original shipping and handling charges will not be refunded; please refer to our return policy.